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Also, Liberty University and its employees will not be liable for failure to repair, failure of repair, loss or corruption of data, loss of productivity, or losses occasioned by the computer affecting or rendering inoperable other devices to which it is connected.The IT Help Desk cannot be held liable for any hardware or software related issues that may incur during a remote support session.If your computer cannot be fixed remotely, you should take it to a local technician to resolve the issue at hand.



The pages, grid layout, buttons, messages, and symbols are fully customizable.Agreeing to this policy means that you hereby give the IT Help Desk technician permission to make changes on your computer.You are also giving them permission to access and control your computer from the remote location in order to troubleshoot and resolve the issue(s) at hand.During a remote session, the IT Help Desk technician may suggest installing or removing certain software or plug-ins to help resolve issues that may be occurring on the computer.

The Liberty University IT Help Desk is undertaking the repair of the computer as a volunteer.

Buttons can be easily rearranged by simply dragging them to the desired new location.



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  • Customer Support - Remote Support Assistance Agreement profil de paulette60

    paulette60

    HelpDesk Remote Assistance Agreement. Please read the agreement and click "I Accept" at the bottom of the page to continue. In order to resolve certain computer issues, the Liberty University IT HelpDesk Remote Support technicians may request to remotely access a user's computer. During a remote session, the IT.…